They offer email and phone support for customers, along with the support you would receive from their on-call attorneys. So, while the Rocket Lawyer packages are a little bit more per month, they offer a two in one service that LegalZoom doesn’t have available.Ĭustomer Service: Looking at what customers are saying, LegalZoom has experienced issues handling customer service needs.
Rocket Lawyer is a templating service and a legal resource in one, while this package from LegalZoom offers the legal resource alone. I’ll get into which one is a better value in just a bit, but if we’re only talking about price, LegalZoom is a smidge cheaper.įeatures: Now Rocket Lawyer and LegalZoom work a little bit different. Pricing: LegalZoom offers one package at $36/mo, while Rocket Lawyer’s packaging starts at $39.95 and offers an additional package for $49.95. Still, let’s briefly look at Rocket Lawyer for a well-rounded comparison of pricing, features and more. LegalZoom is a great choice to provide you with top online legal services because they offer comprehensive legal assistance, and their experience and longevity are tough to beat. The market for this type of product is also pretty small online, so it’s clear that customers are pleased to have this service available. Having said that, they do still have a pretty large volume of 5 star reviews, especially about their legal services. The complaint that I saw most frequently was that the customer service was either really hard to get a hold of, or evasive when it came to answering direct questions. LegalZoom (Legal Service Specific): 4.5/5, 457Īside from the LegalZoom reviews, there are reviews on other sites that raised some pretty legitimate concerns.But since they divide their reviews by service, I’ve included their Legal Services reviews so you can get an up close look at what customers are saying about the service itself.
The company itself has hundreds of reviews for their Incorporation services. LegalZoom is a household name, and has the reviews to show for it.
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